We will commit to respond quickly
and politely and will lead to the problem.
We will handle any troubles with full responsibility.
①The trouble is divers which you do not expect and occure frequesntly after the contract is welcoming the tenant.
We will commit to respond smoothly to all trouble and remove any dissatisfaction of the tenants.
②We will try our utmost to reassure the tenants and sincerely deal to resolve the problem.
If the delinquent is realized and continues to the next month, the deliquent situation will be further escalated.
We know how to deal with this situation quickly.
There are also cases where noise problems between tenants will be solved by discussion, however, there are people who have to endure a long-time battle. In worse case, the tenant who is causing the noise has to move-out.
The following is an example, but the information received from the customer (the situation where noise occurred) is recorded, and we manage it so that the residents can lead a peaceful daily life.
· Degree of noise, time zone
· Viciousness such as behavior
· Number of claims from nearby residents
· Frequent warnings from the management company.
Rise Lease has experienced staff who can respond in English and Chinese, so there is no particular problem with interaction and response.
Air conditioner failure, fault failure of water heater, fault of gas range, insects in the room, clogging of drainage pipe, key loss and water leak. These are just an example, but even if you are working on a daily basis, consultations and troubles during moving range will occur. Moreover, it can happen 24 hours 365 days. Not only to prevent, of course, in order to respond smoothly, we cooperate with various contractors and owners and we will resolve the problem.
Feel free to ask for any questions. Our service can be satisfied for customer living aboard or diffrent Nationality owners.